York Heating and Air Conditioning in York Nebraska
Difference Maker Award
On 5-11-12, the A-coil on our air conditioner went out. We
called our appliance insurance company. They contacted York Heating and Air and
they were out that afternoon. On 5-14-12, the next business day, York Heating
and Air came out to get more information and faxed their findings to the
insurance company. The insurance company wanted a second opinion, so we had to put
York Heating and Air on hold. On 5-23-12, after enduring the run-a-round with
the insurance company, they wanted to send us a 2008 outdated 85% efficient
furnace with no warranty, we called York Heating and Air to have them do the install. We figured we’d settle with insurance later. We wanted
the work done by an honest and reputable company. York Heating and Air told us
that they were booked up through the next week, but would get back to us. On 5-25-12,
York Heating and Air was unable to wake me up at 07:30, so they tracked my
husband down, in person, at his job. They’d moved things around so they could install
the air conditioner that day as they knew more hot weather was coming and we’d
been through enough hot days without air. My husband came home, woke me up and
York Heating and Air were at the house by 08:40 and had the air conditioner up
and running before they left that afternoon. A big T H A N K Y O U York Heating
and Air for being you, honest, reputable, knowledgeable, kind, caring and compassionate.
Would never get this excellent customer service in a big city unless, of
course, York Heating and Air were there. Thoroughly enjoying our new A.C.